Shoie33 values your privacy. This document transparently explains how we collect, use, store and protect your personal data as a player on our platform.
Privacy is more than a written policy — it is a daily practice we uphold for every shoie33 player in Malaysia.
All data transmitted between your device and shoie33's servers is protected by 256-bit SSL encryption — the same standard used by Malaysia's leading financial institutions such as Maybank and CIMB.
Shoie33 operates in full compliance with Malaysia's Personal Data Protection Act (PDPA) 2010. This means your rights over your personal data are protected under our own national law.
Shoie33 has never and will never sell, lease, or trade player personal data to any third party for commercial purposes. Your data is not our product — our players are our family.
Only shoie33 staff who require access to your data to perform their duties are permitted to do so. All access is logged and automatically monitored by our internal security systems.
Shoie33's cybersecurity team monitors our systems around the clock to detect and address any threats or unauthorised access attempts before they can affect our players' data.
Shoie33 players have full rights to access, correct, transfer, or request the deletion of their personal data at any time. We respect your rights and will process every request within 72 working hours.
Shoie33 ("we", "platform", "company") is committed to protecting the privacy of every player who uses the shoie33.net platform. This Privacy Policy sets out in detail how we collect, process, store, and protect your personal data as a user of our Malaysian online casino and betting platform.
This Privacy Policy document is drafted in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010 and forms part of the overall agreement between you and shoie33. By registering for or using the shoie33 platform, you consent to the collection and processing of your personal data as described in this document.
Important Note: This Privacy Policy applies solely to the shoie33.net platform and its directly related services. Any links to external websites, where applicable, are governed by their own separate privacy policies, independent of shoie33.
Shoie33 collects your personal data through several channels — directly during the registration process, automatically as you use the platform, and through approved third parties. Below are the details of the data we collect:
| Data Category | Example Information | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad/passport number | Identity verification (KYC), fraud prevention |
| Contact Data | Email address, phone number, residential address | Account communications, transaction notifications |
| Financial Data | Bank account details, eWallet numbers (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow) | Processing of deposits and withdrawals |
| Technical Data | IP address, device type, web browser, operating system | Account security, fraud detection |
| Usage Data | Gaming history, betting records, login activity | Compliance monitoring, service improvement |
| Preference Data | Language preference, favourite game categories | Personalise your user experience |
Shoie33 does not collect sensitive data such as medical information, religious beliefs, or political affiliations. We only collect data necessary for platform operations and compliance with applicable regulations.
The personal data we collect is used solely for lawful and transparent purposes. shoie33 uses your data for the following:
Shoie33 will not use your data for any other purpose without obtaining your consent first. Should we wish to use your data for a new purpose, we will notify you and seek the appropriate consent.
Shoie33 does not sell, lease, or transfer your personal data to third parties for marketing or commercial purposes. However, we may share your data with the following parties under limited and controlled circumstances:
All third parties we work with are bound by strict confidentiality agreements and are permitted to use your data only for the purposes agreed upon. shoie33 takes full responsibility for ensuring these third parties comply with data protection standards equal to or higher than our own.
shoie33 Guarantees: Your personal data will not be transferred outside Malaysia without full compliance with the Personal Data Protection Act 2010 and applicable data protection regulations. Any international transfer will only occur to countries that maintain an adequate level of data protection.
The security of your personal data is shoie33's highest priority. We implement multiple layers of technical and organisational safeguards to ensure your data remains protected at all times:
While we take all reasonable precautions, no system can be guaranteed 100% secure. In the event of a data security breach that affects you, shoie33 will notify you within 72 hours of becoming aware of the incident, in line with Malaysia's PDPA requirements.
Shoie33 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage or disable non-essential cookies through your web browser settings at any time. Please note, however, that disabling certain cookies may affect the functionality of the shoie33 platform. For more information on managing cookies, refer to your web browser's help section.
Shoie33 only retains your personal data for as long as it is needed for the purposes stated in this Privacy Policy or as required by Malaysian law. Our data retention policy is as follows:
Once the retention period expires, shoie33 will securely delete or anonymise your data using industry-standard methods. Deletion is permanent and cannot be reversed. If you wish to request data deletion before the retention period ends, please contact our privacy team.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by shoie33:
Request a copy of all personal data we hold on you, processed within 14 working days.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request the deletion of your personal data under certain circumstances permitted by law.
Object to the processing of your data for direct marketing purposes at any time.
Request your data in a machine-readable format for transfer to another provider.
Request a restriction on the processing of your data while a dispute or review is in progress.
To exercise any of the rights above, please contact the shoie33 privacy team by email at privacy@shoie33.net or via our 24/7 live chat. We will process your request within 72 business hours and provide a full response within 14 business days.
The shoie33 platform is strictly for individuals aged 18 and above. We do not accept registrations from minors and do not knowingly collect any personal data from children or individuals under the age of 18.
If we discover that personal data has been collected from a minor without valid parental or guardian consent, we will take immediate steps to delete that data and close the account in question. Parents or guardians who suspect their child has registered with shoie33 should contact us immediately at support@shoie33.net for immediate action.
Warning: If you know or suspect that a minor is using the shoie33 platform, please report it to us immediately. We take child protection seriously and will respond within 24 hours.
Shoie33 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, Malaysian legal requirements, or technological developments. Any amendments will:
Your continued use of the shoie33 platform after any amendments to this Privacy Policy take effect constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed on how we protect your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact the shoie33 privacy team through the following channels:
Shoie33 is committed to handling every privacy-related enquiry with care and professionalism. We aim to provide an initial response within 24 hours and a full resolution within 14 business days for every request received.
If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia under the PDPA 2010.
Your privacy is guaranteed, your data is protected, and your gaming experience is our priority. Join millions of Malaysian players on shoie33 with a minimum deposit of RM 10 and enjoy slots, live casino, and Sports Betting in a safe and responsible environment.